Privacy Policy Overview

We collect information you provide directly, such as your name and contact details, as well as data gathered automatically, including device and usage data for site functionality.

Collected insights help deliver better support, personalise your experience, and ensure the security of platform operations while meeting Australian regulatory standards.

• Fulfilling access and service provision requirements.
• Improving features and tailoring user experience.
• Communicating service updates and essential information.
• Responding to feedback or support queries efficiently.
• Meeting legal obligations and compliance standards.
• Ensuring platform safety, reliability, and secure authentication.
• Conducting statistical analysis for service innovation and enhancement.

We share personal data solely with trusted vendors, in line with our security practices and privacy commitments. No data is sold to third parties.

You have rights regarding your data—access, correction, deletion, and portability—plus the ability to manage communication preferences.

• Request access to view the personal information we hold.
• Ask us to correct inaccuracies in your data at any time.
• Request deletion of information you no longer wish us to retain.
• Ask for a copy of your personal data in a portable format.
• Object to certain uses of your data, such as direct marketing.
• Request restriction of processing when applicable under the law.

We use advanced security technologies and robust procedures to protect against unauthorized access, misuse, or disclosure of your personal information.

Personal data is retained only as long as necessary to fulfil service delivery, legal, and operational requirements, or until your request for deletion.

• Information retained while your account is active.
• Interaction logs stored for service improvement.
• Support communications held for follow-up and compliance.
• Billing details preserved for tax and regulatory needs.
• Preference records kept for communication tailoring.

After requests for deletion, data is removed securely except where retention is required by law.

Your data may be transferred to secure servers outside Australia when necessary, always protected by safeguards matching Australian standards.

• Transfers conducted under contractual agreements upholding privacy rights.
• Data minimisation principles reducing unnecessary data movement.
• Vendor monitoring for international privacy compliance.
• Encryption during transfer to prevent unauthorised access.

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You can disable cookies, but core functions may not work as intended.

We update this Privacy Policy to reflect evolving practices, laws, or changes in our service. Review this page regularly to stay informed.

• Major changes will be clearly communicated by notice.
• Date of the last update is always available above.
• Policy changes are effective once posted here.
• Contact us for clarification on any updates.

Continued platform use after updates means you accept revised terms.